FAQ

Q: I Ordered Mink Lashes, How Long Until It ships?

A: Current wait time for the items to be made is approximately 1-3 working days. This is an estimate that we work towards without sacrificing the quality of individual craftsmanship that goes into the making of each mink item. Please do not contact us about the status of your order unless it has been 3 working days. We will not have any updates on the progress until the order is completed and ready for shipment. When your order is shipped, you will be notified by e-mail with tracking information. We promise you it will be worth the wait!!

Q: How long does shipping take?

A: Standard Shipping(10-20 Working Days): The time required for general transportation to the world.

Q: Do you send worldwide?

A: Yes, we support global shipping.

Q: How much does shipping cost to my country?

A: There are two flat shipping rates:

$4.99 to Austria, United Kingdom (UK), Canada, United States (US), and New Zealand.

$8.95 Locations not covered above zones.

Q: What should I do if delivery time is exceeded?

A: International shipping might experience delays due to covid-19. If your order is delayed, please contact us via email at customservice@vvlifestore.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

More questions, please feel free to contact us:

Email: customservice@vvlifestore.com

Tel: +1(216)584-8972

Office Hours: Mondy through Friday 9 AM-5 PM HKT

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